Privacy Policy

We collect information you provide directly to us and information generated by your use of the Service. Information you provide: • Account information: name, email address, password • Resume content: work history, education, skills, contact details • Payment information: processed securely by Stripe (we never store card numbers) • Communications: support tickets, feedback, survey responses Information collected automatically: • Usage data: pages visited, features used, time spent • Device information: browser type, operating system, IP address • Cookies and similar tracking technologies (see Cookie Policy) We use Google OAuth and GitHub OAuth for social sign-in, which may share basic profile information with us.

We use the information we collect to: • Provide, maintain, and improve the Service • Power AI features using Gemini to generate resume suggestions • Process transactions and send billing communications • Send product updates and security alerts (you can opt out of marketing) • Respond to support requests and feedback • Detect and prevent fraud, abuse, and security incidents • Comply with legal obligations • Analyze aggregated, anonymized usage patterns to improve our AI We do not use your resume content for advertising targeting or sell it to third parties.

We share your information only in the following circumstances: Service providers: We work with trusted third parties who help us operate the platform (AWS for hosting, Stripe for payments, Google Gemini for AI). These providers are contractually bound to protect your data. Legal requirements: We may disclose information if required by law, court order, or government request. Business transfers: In the event of a merger or acquisition, your data may be transferred. We will notify you before this occurs. With your consent: We may share information with third parties when you explicitly authorize it. We never sell, rent, or trade your personal information to data brokers or advertisers.

ATS Resume Pro uses Google Gemini AI to power resume generation, ATS analysis, and cover letter features. Here is how we handle your data with AI: • Your resume content is sent to Gemini API to generate suggestions and analysis • We do not use your personal data to train third-party AI models without consent • AI-generated content is processed in memory and not permanently stored by Google • You can opt out of AI features while still using our manual editing tools We use anonymized, aggregated patterns (never identifiable content) to improve our own internal scoring models.

We retain your data for as long as your account is active or as needed to provide services. • Account data: retained until account deletion • Resume content: retained until you delete it or close your account • Payment records: retained for 7 years for tax and legal compliance • Support communications: retained for 3 years • Usage logs: anonymized after 90 days You can delete your account and all associated data at any time from Account Settings. Some data may be retained in backups for up to 30 days after deletion.

We take the security of your data seriously and implement industry-standard safeguards: • All data is encrypted in transit using TLS 1.3 • Sensitive data is encrypted at rest using AES-256 • Passwords are hashed using bcrypt with salt rounds • We conduct regular security audits and penetration tests • Access to production systems is restricted and logged • We maintain an incident response plan and will notify you within 72 hours of any breach While we take every precaution, no system is 100% secure. If you suspect unauthorized access, contact security@atsresumepro.com immediately.

We use cookies and similar technologies to: • Keep you signed in between sessions (essential) • Remember your preferences and settings • Analyze how the Service is used (analytics) • Improve performance and detect errors You can control cookies through your browser settings. Disabling cookies may affect certain features. We use a cookie consent banner to obtain your permission for non-essential cookies. We use: first-party session cookies, analytics via a self-hosted Plausible instance (privacy-preserving), and Stripe payment cookies.

For users in the European Economic Area (EEA), UK, and other jurisdictions with data protection laws, we process your data under the following legal bases: • Contract performance: to provide the Service you signed up for • Legitimate interests: to improve the platform and prevent fraud • Legal obligation: to comply with applicable laws • Consent: for marketing communications and non-essential cookies Our legal entity processes data as a data controller. We have appointed a Data Protection Officer (DPO). For cross-border transfers, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission. To exercise your rights, email privacy@atsresumepro.com. We will respond within 30 days.

ATS Resume Pro is not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16 without parental consent, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us at privacy@atsresumepro.com.

We may update this Privacy Policy from time to time. We will notify you of material changes by: • Sending an email to your registered address • Displaying a prominent notice in the Service • Updating the "last updated" date at the top of this policy Your continued use of the Service after changes become effective constitutes acceptance of the revised policy. We encourage you to review this policy periodically.